Frequently asked qustions

Get your questions answered fast using our help links.

Payments

We accept Apple Pay, Android Pay, PayPal, eGift and credit cards, or good old-fashioned cash. What works best for you, works great for us.

How it works

Enter your address, find what you're looking for, and easily order from the best restaurants in the neighborhood.
We make sure the restaurant prepare your order and if is ready for delivery or pickup, Then we'll send you a confirmation.
Our rider picks up your order and brings it to you. Enjoy!

How to place an Order?

Enter your street address and zip/post code and click on the "Search" button.
Click on any open restaurant name to view their menu, or type in what food or restaurant you are looking for in the Search bar and press Enter
To add an item to your order, click on that item. You can customize that item by choosing quantity, additional options and special instructions. When you are done customizing the item click “Add to Bag" button. You can either select more items and add them to your order, or click the "Proceed to Checkout" button on the right of the screen to proceed to the Checkout page.
If this is your first time ordering, the Checkout page is where you will set up your Seamless account. You will be asked to enter your delivery information, select a password and provide billing information. Then simply click the "Place Your Order" button to instantaneously send your order to the restaurant.
Simply confirm your delivery and billing information and click on the "Place Your Order" button.

what happens after

Our order is sent electronically to the restaurant the instant you click "Place Your Order". Once your restaurant receives your order, you will get an Order Confirmation email!

What do i do if I did not receive an email order information?

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How do I change or cancel my order after I have placed it?

An order, please call the restaurant directly. The restaurant's phone number can be found on your email confirmation or by logging back onto the Seamless site. Once you have canceled or changed the order with the restaurant, please notify Seamless of the change or cancellation by responding to your order email confirmation.

What if I have a confirmation email from the restaurant but hey have not record of my order?

If you’re hearing that they’ve not received your order, reach us immediately on our Contact Us Page and we’ll get things sorted out.

What do I do if my foo arrived and there is something wrong with my order?

If you received delivery and there appears to be a problem with your order, please call the restaurant directly for an immediate resolution. The restaurant's phone number is provided with your email confirmation and on the restaurant’s menu page on the website. Of course, Seamless Customer Care Representatives are always standing by to help. You may contact them by calling 800-256-1020.

What do I do if my foo arrived and there is something wrong with my order?

If you received delivery and there appears to be a problem with your order, please call the restaurant directly for an immediate resolution. The restaurant's phone number is provided with your email confirmation and on the restaurant’s menu page on the website. Of course, Seamless Customer Care Representatives are always standing by to help. You may contact them by calling 800-256-1020.

Is my credit card information secure?

You can safely enter your credit card number via our secure server, which encrypts all submitted information and transmits and stores such information in an encrypted state. Seamless uses Verisign, the leader in SSL encryption, to ensure all credit card data is transmitted and secured. Your credit card information is processed by Seamless and never shared with any restaurants.